Returns & Exchanges

At Equilibria, we strive for perfect harmony in every fit, which is why we offer a 30-day window for returns and exchanges on all unworn, original-condition apparel. Our process is designed to be as seamless as your favorite silhouette, ensuring your satisfaction remains our top priority.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached and include the printed return slip inside the box.

  • 3.
    Ship with Ease

    Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the items, your refund or exchange will be processed within 5 to 7 business days.